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Constructive Communication in Teams

Constructive Communication in Teams.

Communication or its lack is the key component in a team work. The ability to communicate constructively, being aligned with what we want to say and what we actually say are the fundamental elements to work on. Constant dialog in a workplace fosters team integration, makes relations with supervisors easier and support achieving corporate goals.

Target group:

This training is dedicated for leaders and managers as well as for team members.

Training’s goals:

During this training you will acknowledge techniques and rules of effective and constructive communication in a team. You will learn how to recognize and avoid basic mistakes and eliminate communication barriers. This training is aiming at making your aware how important it is to give and receive information for effective team work and developing own code of team rules.



The importance of communication

  • Communication and its importance.
  • The influence of communication on achieving individual and team goals.
  • Differentiating behaviors that foster task execution and achieving target goals.
  • Why some information is lost or distorted?
  • Communication model von Thun and identifying own way of perceiving information. 

Effective communication in a team.

  • Team communication versus communication between departments. 
  • Building communication based on structure: content, message, desired effect.
  • How to build an agreement with another person.
  • Communication rules aiming at collaboration.

Collaboration in any organization

  • Cooperation or competition?
  • Methods of building cooperation to overcome communication barriers.
  • Taking care of information flow between departments and line managers.
  • Developing cooperation skills in a team and building meaningful work for a common good.

Assertive communication

  • Advantages of assertive communication  - the essence of assertive messages.
  • Different types of behavior – aggressive, passive and assertive.
  • Zalety komunikacji asertywnej - istota komunikatów asertywnych.
  • Ways of receiving, giving and asking for information.
  • Ways of assertive self-expressing.
  • The art of saying “no” in an empathic way.

Communication as a vehicle to the desired end goal.

  • Transactional analysis in communication.
  • Empathic feedback based on Non Violent Communication rules.
  • The 5 Levels of communication: verbal, physical, auditory, emotional, energetic
  • Active Listening: firts I hear you, then I express my feelings.
  • Methods for active listening.
  • Synchronizing with the interlocutor.

Individual communication style

  • How does your communication style affect the teamwork?
  • What is the relation between personality type and communication style
  • The art of listening and analyzing the statement.
  • Having a conversation with team members.
  • Hard and difficult situation management – choosing the right strategy to make the team stronger.

The Decalogue of constructive team communication – worked out during the training.

Training is a highly active performance for all team members which aims at creating brand new rules improving communication skills. These rules will be earned together by team members gathered during common work to motivate team members further on. 

 The following games will be used during the training: 

  • „Tower of Power”
  • „Time Master””
  • „The Factory of Wishes”
  • „Challenging Assumptions”
  • „Blind square"
  • „Building Bridge of Collaboration”


Szkolenia "szyte na miarę klienta"

Dostosujemy warsztaty i szkolenia do specyfiki klienta, tak aby uczestnicy  ćwiczyli zdobyte umiejętności i techniki na autentycznych sytuacjach.

Podczas szkoleń wykorzystujemy  licencjonowane gry szkoleniowe.


Zapraszamy do zapoznania się z pełnym zakresem prowadzonych przez nas szkoleń:

Aby otrzymać szczegółowe informacje na temat wybranego szkolenia, proszę o kontakt  tel. +48 533 164 515,  szkolenia@futureskills.pl, biuro@futureskills.pl, lub wysłać zapytanie ofertowe.


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